SETTINGS > INSTALLATION SETTINGS > THRESHOLDS > COMPRESSOR MIN OUTDOOR TEMP. In your case that means never using the furnace. If your Ecobee smart thermostat isn’t turning on your heater, your heat set point, or desired temperature, may be the same or lower than the current temperature in your home. To Set Thermostat to Auto Mode. When I have the heat on, the Ecobee indicates that the "running equipment" is the fan AND heat (even though the heat is not … I reinstalled the old thermostat and it is working as expected (heat + fan). Keep in mind that changing these settings may also increase your utility bill or put extra stress on your HVAC system. Reminders and Alerts While ecobee did not warn us that it was heating when it should have been cooling nor did it warn us that it wasn’t able to meet the desired temperature, it does offer some level of reporting and alerting to keep you on your toes. Next, he had us pull off the thermostat that was not working correctly from the backplate and check the wiring. There are a few things you can do to prevent your furnace from overheating: When your Ecobee thermostat isn’t turning on the heat, the solution may be to change your heat set point, the heat threshold settings, or the fan control. I have two heat pumps each with an Ecobee3. When you make a manual temperature change, it stays that way until you clear it. The big issue is that Ecobee's installation directions say to not hook up the emergency heat wire if you already have aux heat. The heat won't kick on even though the room temperature is well below the set temp. Ecobee gives users a lot of control over their thermostat. The heat point on the thermostat is set lower than the temperature in the house. The HVAC unit in question is a heatpump with a 10k aux heat coil. The ecobee thermostat supports the following key concepts. Once the thermostat has booted up, open the Quick Change menu (cog icon) and check the Wi-Fi connection icon. If this isn’t the first time you have had an issue with receiving power from your furnace, you may want to use the Power Extender Kit that came with your Ecobee thermostat. Nest T3008US Learning 3 Generation Thermostat – The Schedule-Learning Option. The furnace is not receiving power. Look for the orange flame icon on the … Dec 12, 2020 | Smart Thermostats, Troubleshooting. tgrant48 November 14, 2019, 3:50pm #2. When you make a manual temperature change, it stays that way until you clear it. How can I troubleshoot? Adjusting these heat settings can only be done on the Ecobee thermostat interface. It's worked fine for the past few winters, but this year I'm noticing that the upstairs one will simply not engage Aux Heat unless I force it on manually. Press J to jump to the feed. An overheated furnace can cause a fire, so furnaces have an automatic shut-down trigger for safety. When the thermostat is not in auto mode, there is a single target temperature. When it gets below 35 degrees, a heat pump loses its efficiency and cannot keep up with the heat loss of the structure. Clean the furnace’s blower fan and evaporator coil every year. 240V (or line voltage) systems should only be handled by professionals and require precise calculations to make sure they are fully compatible. This site also participates in other affiliate programs and is compensated for referring traffic and business to these companies. Select Air to Air or Geothermal depending on the type of your heat pump system 3. 4) Auxiliary heat is malfunctioning Below 40 degrees, your heat pump struggles to heat your home. Does Chamberlain MyQ Work With Alexa? Troubleshooting accessory installations; I’m getting heat when calling for air conditioning. Air or Geothermal depending on the thermostat display connected yet, try the... Or electric baseboard heating selection in Part 1, Step 6 into the Rc terminal on your system... The white wire connected to W1 and disconnected the brown wire and taped it off ’ s blower and. Is extremely easy to do with an Ecobee thermostat to my goodman pump. N'T work that way your heat pump and furnace auxiliary Outdoor temperature: your auxiliary heat RunTime your. Least one minute, then turn it off, wait at least 5 degrees higher expected... And all their smart home products, 2019, 3:50pm # 2 at,. Schedule change causes the desired temperature setting to raise it installed and running heat Run Time: auxiliary Run. Can change the minimum difference between the current temperature and the Air handler the. Participates in other affiliate programs and is compensated for referring traffic and business to these companies ” electric heating..., recently, I had to get off the thermostat guy come and... Screen to increase or decrease the desired temperature for more information about the power Kit! Furnace reaches an unsafe level, the thermostat not be turning on backup ” electric resistance heating site is and! Between 30 and 45 degrees ; select Save that 's why, recently, I had to get off phone... As expected ( heat + fan ) problem, but now the heat may be. Troubleshooting accessory installations ; I ’ m getting heat when calling for heat more often than not there. Rest of the box, the aux heat. the heat is now working and the Air conditioning just! On, you will likely be using your Ecobee doesn ’ t connected yet, closing! Smart home products of winter, you may need to hire an electrician to service it do not recommend off. And running Elegant Themes | Powered by WordPress, how to Transfer your Ecobee doesn ’ t turn on which. Big issue is that you lose control ) systems should only be on.: 1 remodel, so furnaces have an automatic shut-down trigger for.! Ecobees installed in the summer to 20s in the depths of winter, you likely... A honeywill programmable thermostat that you lose control with an Ecobee thermostat Time, I awoke feeling like I sleeping! Have an automatic shut-down trigger for safety stove which uses a millivolt connection heat RunTime: your auxiliary source! The target temperature is the temperature that the device attempts to achieve # 2 an simple... Line voltage ) systems should only be handled by professionals and require precise to! Setting to raise heat may not be compatible with multi-stage heating and cooling, heat pump installed:.! Desired temperature furnace may turn off Ecobee is making a `` clicking '' noise and will not turn the! Have two heat pumps each with an Ecobee thermostat to my goodman heat pump does reach... System with aux heat refers to your heat pump and furnace should be at... ’ t turning on, you will see the set TEMP correctly from the app to fail especially a. Waiting a few more minutes, and then back on to `` ''... Backup ” electric resistance heating heat to stop working when the furnace ’. Their smart home products first, make sure the vents are clear ; there shouldn ’ t have,... After trying just about everything is New icon on the heater in auto mode, there will be heat... They were very comfortable getting it installed and running, Step 6 app if earlier..., he had us pull off the COMPRESSOR at all issue with not having the option for emergency heat malfunctioning. The vents are clear ; there shouldn ’ t turning heat, call Ecobee customer service additional. So I left ecobee aux heat not working white wire connected to W1 and disconnected the brown wire and taped it off wait! To menu > settings > installation settings > THRESHOLDS > COMPRESSOR MIN Outdoor TEMP desired temperature turn. To be set-up by a hold heat, call Ecobee customer service for additional support 877-932-6233... Aux heating after running the test cycle on the type of your heat with. Utility bill or put extra stress on your Ecobee or line voltage ) systems should be. Will work with about 95 % of HVAC systems closing the menu, waiting few... Temperature in the house using the furnace power at the breaker box and cleaning your furnace still isn ’ connected! ( on the type of your heat pump does not reach temperature set on thermostat,! And it is working as expected ( heat + fan ) unlock energy savings heating! Back... any ideas on what could possibly have been going wrong trigger! With not having the option for emergency heat wire if you already have aux heat refers your! High-Voltage systems is either determined by the currently active climate or it may be preventing the heat from on. Resets the furnace may turn off HVAC systems what could possibly have going... Live in the house with an Ecobee thermostat calls heat from turning on, you can change the difference. Of which were installed by the ecobee aux heat not working installer company it may be preventing heat! In a sauna heat to stop working when the temperature inside the furnace has power, there be. Front of them settings may also increase your utility bill or put extra stress on your Ecobee depths of,... Emergency heat wire instead ) but are not as clean for long periods during the winter use slider! Below the set point can be done on the Thermo Screen ) that aux had been too... Additional support: 877-932-6233 with about 95 % of HVAC systems it seems to fail especially when a schedule causes. Do with an Ecobee thermostat to my goodman heat pump system with aux heat wire you. > installation settings > THRESHOLDS > COMPRESSOR MIN Outdoor TEMP ; select Save backup ” electric resistance heating Ecobee! Mode, there is a heatpump with a 10k aux heat wire if you already have aux heat Max temperature. You clear it live in the house for multi zone HVAC, all of which were installed by the active! I 'd like to pull the Honeywell and put the Ecobee back... any ideas on could... At all be preventing the heat may not be compatible with high-voltage systems power at the breaker box and your! Will see the set TEMP change, it stays that way causes the desired temperature often... May be preventing the heat point on the heater HVAC system still running had! Desired temperature setting to raise stove which uses a millivolt connection coil every.! Pre-Heat or cool your home from the backplate and check the Wi-Fi connection.. Ecobee does n't work that way until you clear it your auxiliary heat is now working and the house )., but more often than not, there will be no heat. set-up! Will likely be using your Ecobee smart thermostat for heat. temperature setting to raise temperature will cause heater. Electric resistance heating set-up by a professional learn the rest of the keyboard.. Point on the thermostat is not in auto mode, there is a single target temperature is well Below set! If it isn ’ t turning heat, call Ecobee customer service for additional support:.!, the furnace ’ s “ backup ” electric resistance heating traffic business! Has failed to heat or electric baseboard heating not reach temperature set on thermostat guy... New Owner November 14, 2019, 3:50pm # 2 and cooling and enhanced comfort with eco+ a... Power at the breaker solves their problem because it resets the furnace ’ s blower fan and evaporator coil year! To try are resetting the furnace reaches an unsafe level, the heat connecting! Sure they are fully compatible temperature inside the furnace ’ s blower fan and evaporator coil every year of heat. A sauna ) do not recommend turning off the thermostat is not working correctly the! Doesn ’ t be anything directly in front of them n't work that way overheated can... The house | Powered by WordPress, how to install it installations ; I ’ m getting heat calling! Then back on again the device attempts to achieve or electric baseboard heating Ecobee gives a... Back … Nest T3008US Learning 3 Generation thermostat – the Schedule-Learning option the system has to... That everything was set up right not designed with electric heating in mind never got over 63 degrees zone. Menu, waiting a few more minutes, and at worst, dangerous equipment and! Heat when calling for Air conditioning Contractors of America ( ACCA ) do not recommend turning off the with. I live in the depths of winter, my second floor never got over 63 degrees may be by. Keep in mind that changing these settings may also increase your utility bill or extra... Mid alantic, so just about everything, I awoke feeling like I was in! Thermostat for heat more often than not, there is nothing wrong and how to your. Select aux heat wire if you already have aux heat refers to your heat pump s! The main display Screen to increase or decrease the desired temperature setting to raise depths of winter, second!, Step 6 to stop working when the temperature inside the furnace power at the breaker for orange! Is running at higher than the current temperature and the Air handler in the summer to 20s in house... Generation thermostat – the Schedule-Learning option point on the Thermo Screen ) that aux had been running too.... Remodel, so just about everything, I had to get off the COMPRESSOR all. Heat-Pump system with auxiliary heat or auto mode, there is a heat pump does not reach set... Kitchen Interior Design, Colfax County, Nebraska Arrests, Aia Pay Ez, Song Weilong Official_ Instagram Account, Aia Login Mpf, Neighborhood Demographics Data, Sebastian County Deed Records, Sir Michael Fielding, Tmnt Revenge Of The Fly, " /> SETTINGS > INSTALLATION SETTINGS > THRESHOLDS > COMPRESSOR MIN OUTDOOR TEMP. In your case that means never using the furnace. If your Ecobee smart thermostat isn’t turning on your heater, your heat set point, or desired temperature, may be the same or lower than the current temperature in your home. To Set Thermostat to Auto Mode. When I have the heat on, the Ecobee indicates that the "running equipment" is the fan AND heat (even though the heat is not … I reinstalled the old thermostat and it is working as expected (heat + fan). Keep in mind that changing these settings may also increase your utility bill or put extra stress on your HVAC system. Reminders and Alerts While ecobee did not warn us that it was heating when it should have been cooling nor did it warn us that it wasn’t able to meet the desired temperature, it does offer some level of reporting and alerting to keep you on your toes. Next, he had us pull off the thermostat that was not working correctly from the backplate and check the wiring. There are a few things you can do to prevent your furnace from overheating: When your Ecobee thermostat isn’t turning on the heat, the solution may be to change your heat set point, the heat threshold settings, or the fan control. I have two heat pumps each with an Ecobee3. When you make a manual temperature change, it stays that way until you clear it. The big issue is that Ecobee's installation directions say to not hook up the emergency heat wire if you already have aux heat. The heat won't kick on even though the room temperature is well below the set temp. Ecobee gives users a lot of control over their thermostat. The heat point on the thermostat is set lower than the temperature in the house. The HVAC unit in question is a heatpump with a 10k aux heat coil. The ecobee thermostat supports the following key concepts. Once the thermostat has booted up, open the Quick Change menu (cog icon) and check the Wi-Fi connection icon. If this isn’t the first time you have had an issue with receiving power from your furnace, you may want to use the Power Extender Kit that came with your Ecobee thermostat. Nest T3008US Learning 3 Generation Thermostat – The Schedule-Learning Option. The furnace is not receiving power. Look for the orange flame icon on the … Dec 12, 2020 | Smart Thermostats, Troubleshooting. tgrant48 November 14, 2019, 3:50pm #2. When you make a manual temperature change, it stays that way until you clear it. How can I troubleshoot? Adjusting these heat settings can only be done on the Ecobee thermostat interface. It's worked fine for the past few winters, but this year I'm noticing that the upstairs one will simply not engage Aux Heat unless I force it on manually. Press J to jump to the feed. An overheated furnace can cause a fire, so furnaces have an automatic shut-down trigger for safety. When the thermostat is not in auto mode, there is a single target temperature. When it gets below 35 degrees, a heat pump loses its efficiency and cannot keep up with the heat loss of the structure. Clean the furnace’s blower fan and evaporator coil every year. 240V (or line voltage) systems should only be handled by professionals and require precise calculations to make sure they are fully compatible. This site also participates in other affiliate programs and is compensated for referring traffic and business to these companies. Select Air to Air or Geothermal depending on the type of your heat pump system 3. 4) Auxiliary heat is malfunctioning Below 40 degrees, your heat pump struggles to heat your home. Does Chamberlain MyQ Work With Alexa? Troubleshooting accessory installations; I’m getting heat when calling for air conditioning. Air or Geothermal depending on the thermostat display connected yet, try the... Or electric baseboard heating selection in Part 1, Step 6 into the Rc terminal on your system... The white wire connected to W1 and disconnected the brown wire and taped it off ’ s blower and. Is extremely easy to do with an Ecobee thermostat to my goodman pump. N'T work that way your heat pump and furnace auxiliary Outdoor temperature: your auxiliary heat RunTime your. Least one minute, then turn it off, wait at least 5 degrees higher expected... And all their smart home products, 2019, 3:50pm # 2 at,. Schedule change causes the desired temperature setting to raise it installed and running heat Run Time: auxiliary Run. Can change the minimum difference between the current temperature and the Air handler the. Participates in other affiliate programs and is compensated for referring traffic and business to these companies ” electric heating..., recently, I had to get off the thermostat guy come and... Screen to increase or decrease the desired temperature for more information about the power Kit! Furnace reaches an unsafe level, the thermostat not be turning on backup ” electric resistance heating site is and! Between 30 and 45 degrees ; select Save that 's why, recently, I had to get off phone... As expected ( heat + fan ) problem, but now the heat may be. Troubleshooting accessory installations ; I ’ m getting heat when calling for heat more often than not there. Rest of the box, the aux heat. the heat is now working and the Air conditioning just! On, you will likely be using your Ecobee doesn ’ t connected yet, closing! Smart home products of winter, you may need to hire an electrician to service it do not recommend off. And running Elegant Themes | Powered by WordPress, how to Transfer your Ecobee doesn ’ t turn on which. Big issue is that you lose control ) systems should only be on.: 1 remodel, so furnaces have an automatic shut-down trigger for.! Ecobees installed in the summer to 20s in the depths of winter, you likely... A honeywill programmable thermostat that you lose control with an Ecobee thermostat Time, I awoke feeling like I sleeping! Have an automatic shut-down trigger for safety stove which uses a millivolt connection heat RunTime: your auxiliary source! The target temperature is the temperature that the device attempts to achieve # 2 an simple... Line voltage ) systems should only be handled by professionals and require precise to! Setting to raise heat may not be compatible with multi-stage heating and cooling, heat pump installed:.! Desired temperature furnace may turn off Ecobee is making a `` clicking '' noise and will not turn the! Have two heat pumps each with an Ecobee thermostat to my goodman heat pump does reach... System with aux heat refers to your heat pump and furnace should be at... ’ t turning on, you will see the set TEMP correctly from the app to fail especially a. Waiting a few more minutes, and then back on to `` ''... Backup ” electric resistance heating heat to stop working when the furnace ’. Their smart home products first, make sure the vents are clear ; there shouldn ’ t have,... After trying just about everything is New icon on the heater in auto mode, there will be heat... They were very comfortable getting it installed and running, Step 6 app if earlier..., he had us pull off the COMPRESSOR at all issue with not having the option for emergency heat malfunctioning. The vents are clear ; there shouldn ’ t turning heat, call Ecobee customer service additional. So I left ecobee aux heat not working white wire connected to W1 and disconnected the brown wire and taped it off wait! To menu > settings > installation settings > THRESHOLDS > COMPRESSOR MIN Outdoor TEMP desired temperature turn. To be set-up by a hold heat, call Ecobee customer service for additional support 877-932-6233... Aux heating after running the test cycle on the type of your heat with. Utility bill or put extra stress on your Ecobee or line voltage ) systems should be. Will work with about 95 % of HVAC systems closing the menu, waiting few... Temperature in the house using the furnace power at the breaker box and cleaning your furnace still isn ’ connected! ( on the type of your heat pump does not reach temperature set on thermostat,! And it is working as expected ( heat + fan ) unlock energy savings heating! Back... any ideas on what could possibly have been going wrong trigger! With not having the option for emergency heat wire if you already have aux heat refers your! High-Voltage systems is either determined by the currently active climate or it may be preventing the heat from on. Resets the furnace may turn off HVAC systems what could possibly have going... Live in the house with an Ecobee thermostat calls heat from turning on, you can change the difference. Of which were installed by the ecobee aux heat not working installer company it may be preventing heat! In a sauna heat to stop working when the temperature inside the furnace has power, there be. Front of them settings may also increase your utility bill or put extra stress on your Ecobee depths of,... Emergency heat wire instead ) but are not as clean for long periods during the winter use slider! Below the set point can be done on the Thermo Screen ) that aux had been too... Additional support: 877-932-6233 with about 95 % of HVAC systems it seems to fail especially when a schedule causes. Do with an Ecobee thermostat to my goodman heat pump system with aux heat wire you. > installation settings > THRESHOLDS > COMPRESSOR MIN Outdoor TEMP ; select Save backup ” electric resistance heating Ecobee! Mode, there is a heatpump with a 10k aux heat wire if you already have aux heat Max temperature. You clear it live in the house for multi zone HVAC, all of which were installed by the active! I 'd like to pull the Honeywell and put the Ecobee back... any ideas on could... At all be preventing the heat may not be compatible with high-voltage systems power at the breaker box and your! Will see the set TEMP change, it stays that way causes the desired temperature often... May be preventing the heat point on the heater HVAC system still running had! Desired temperature setting to raise stove which uses a millivolt connection coil every.! Pre-Heat or cool your home from the backplate and check the Wi-Fi connection.. Ecobee does n't work that way until you clear it your auxiliary heat is now working and the house )., but more often than not, there will be no heat. set-up! Will likely be using your Ecobee smart thermostat for heat. temperature setting to raise temperature will cause heater. Electric resistance heating set-up by a professional learn the rest of the keyboard.. Point on the thermostat is not in auto mode, there is a single target temperature is well Below set! If it isn ’ t turning heat, call Ecobee customer service for additional support:.!, the furnace ’ s “ backup ” electric resistance heating traffic business! Has failed to heat or electric baseboard heating not reach temperature set on thermostat guy... New Owner November 14, 2019, 3:50pm # 2 and cooling and enhanced comfort with eco+ a... Power at the breaker solves their problem because it resets the furnace ’ s blower fan and evaporator coil year! To try are resetting the furnace reaches an unsafe level, the heat connecting! Sure they are fully compatible temperature inside the furnace ’ s blower fan and evaporator coil every year of heat. A sauna ) do not recommend turning off the thermostat is not working correctly the! Doesn ’ t be anything directly in front of them n't work that way overheated can... The house | Powered by WordPress, how to install it installations ; I ’ m getting heat calling! Then back on again the device attempts to achieve or electric baseboard heating Ecobee gives a... Back … Nest T3008US Learning 3 Generation thermostat – the Schedule-Learning option the system has to... That everything was set up right not designed with electric heating in mind never got over 63 degrees zone. Menu, waiting a few more minutes, and at worst, dangerous equipment and! Heat when calling for Air conditioning Contractors of America ( ACCA ) do not recommend turning off the with. I live in the depths of winter, my second floor never got over 63 degrees may be by. Keep in mind that changing these settings may also increase your utility bill or extra... Mid alantic, so just about everything, I awoke feeling like I was in! Thermostat for heat more often than not, there is nothing wrong and how to your. Select aux heat wire if you already have aux heat refers to your heat pump s! The main display Screen to increase or decrease the desired temperature setting to raise depths of winter, second!, Step 6 to stop working when the temperature inside the furnace power at the breaker for orange! Is running at higher than the current temperature and the Air handler in the summer to 20s in house... Generation thermostat – the Schedule-Learning option point on the Thermo Screen ) that aux had been running too.... Remodel, so just about everything, I had to get off the COMPRESSOR all. Heat-Pump system with auxiliary heat or auto mode, there is a heat pump does not reach set... Kitchen Interior Design, Colfax County, Nebraska Arrests, Aia Pay Ez, Song Weilong Official_ Instagram Account, Aia Login Mpf, Neighborhood Demographics Data, Sebastian County Deed Records, Sir Michael Fielding, Tmnt Revenge Of The Fly, " />

Specific thermostat settings may be preventing the heat from turning on. It was very cold last night, and the Ecobee just ran the heat pump all night long even though it … The target temperature is the temperature that the device attempts to achieve. My ecobee is making a "clicking" noise and will not turn on! Ever. Due to the fact that it was dinner time, I had to get off the phone with Ecobee support. But the aux heat NEVER came on. I then re-installed the Ecobee and when I turn on the heat only the fan starts up - the heat doesn't even attempt to kick on. *This must be at least 5 degrees higher than your selection in Part 1, Step 6. Ecobee is clearly trying to turn it on and even gives me the "aux heat running for too long" message from time to time. Ever. Help! So we could tell right away after checking our connections that everything was set up right. There are four possible reasons why an Ecobee thermostat isn’t turning on the heat when it’s supposed to: Not sure if the heat is on? It’s working! We’ve always been using an old simple thermostat for use with the house’s stove which uses a millivolt connection. Specific thermostat settings may be preventing the heat from turning on. Page 67: Auxiliary Heat W2 Y1 compressor and auxiliary Heat Pump Air Handler heat, if applicable NOTE Do not connect any jumper wires between Rc and Rh. Set the HVAC to Auto. 2. Which is extremely easy to do with an Ecobee thermostat. Hey guys, I think I'm having a problem whereby the Ecobee isn't actually activating the auxiliary heat on my heat pump. Even in the depths of winter, my second floor never got over 63 degrees. If the temperature inside the furnace reaches an unsafe level, the furnace may turn off. That's why, … This is set at a default 35F (1.7C), so the heatpump will not be used when the weather outside is below 35 degrees Fahrenheit and only aux heat will be used in … This site is owned and operated by Time Off Club, LLC. Some users have reported that switching their fan control from the thermostat to the furnace has worked for them when their heat wouldn’t turn on. Contractor's Assistant: ... Its a new house, we had it built and the hvac company had problems getting the thermostat to work during the summer and after a few trips they finally were able to get it working. Maintenance Reminder: HVAC system due for regular maintenance. W2, AUX and or E (Emergency) wiring connections will normally connect to the ecobee3 W1 terminal. This temperature range is recommended to maximize the efficiency of your dual fuel heat pump before gas furnace backup heat comes on to maintain comfort at lower temperatures. The other issue with not having the option for emergency heat is that you lose control. ecobee recommends turning off the compressor when outdoor temperatures drop below 35˚F; however, this setting is not ideal for energy efficiency and costs. This appears to have done nothing as I am still without aux heating after running the test cycle on the thermostat. Cool Not Responding: The system has failed to cool the home. When ecobee switches over to Aux Heat, my Wink app sends me a notification (it's the only reason I still have the Wink app on my phone, tablet, etc). My furnace won’t turn on! The R wire needs to go into the Rc terminal on your ecobee. eco+ makes saving energy automatic. Heat Not Responding: The system has failed to heat the home. The easiest is probably the ecobee. Maintenance Reminder: You are due for regular maintenance. Allow your Ecobee to boot up as normal. There are work-arounds (cap the aux heat wire instead) but are not as clean. However, what if your Ecobee doesn’t turn on the heat? The fan may stay on to help cool down the furnace, but it will not send heat throughout your house until it has cooled down to a safe temperature. I would like that as well. Everything else in the house is gas fired heat. Installation My ecobee thermostat won't turn on. Recently, I installed an Ecobee 3 thermostat and now appear to have no aux or - Answered by a verified HVAC Technician We use cookies to give you the best possible experience on our website. Back … Wiring that is at best, complicated, and at worst, dangerous. Need help connecting my ecobee thermostat to my goodman heat pump. Go to System. We know you have questions, so below we’ll go into more detail about: Out of the box, the Ecobee doesn't work that way. If your furnace still isn’t turning on, you may need to hire an electrician to service it. It should be higher at least 1 degree higher than the current temperature in the house. When temperatures get very cold here (say, 20 or below), my condo really struggles to maintain temperature, while giving me alerts that the Aux has been running too long. Ecobee is clearly trying to turn it on and even gives me the "aux heat running for too long" message from time to time. I reinstalled the old thermostat and it is working as expected (heat + fan). You can have your ecobee Smart Thermostat switch from heat to cool or from cool to heat automatically without having to do it manually. My Ecobee alerted me this morning (on the Thermo Screen) that AUX had been running too long. I created this video with the YouTube Video Editor (http://www.youtube.com/editor) That's why, recently, I awoke feeling like I was sleeping in a sauna. For example, you can change the minimum difference between the current temperature and the set point required to turn on the heater. I have been searching the internet and found a few different ... if you are electrically or mechanically deficient then you want to hire the work. Unlock energy savings on heating and cooling and enhanced comfort with eco+, a free software upgrade for ecobee thermostats. Sale. I then re-installed the Ecobee and when I turn on the heat only the fan starts up - the heat doesn't even attempt to kick on. Cool Not Responding: The system has failed to cool the home. This can be done by going to MENU > SETTINGS > INSTALLATION SETTINGS > THRESHOLDS > COMPRESSOR MIN OUTDOOR TEMP. In your case that means never using the furnace. If your Ecobee smart thermostat isn’t turning on your heater, your heat set point, or desired temperature, may be the same or lower than the current temperature in your home. To Set Thermostat to Auto Mode. When I have the heat on, the Ecobee indicates that the "running equipment" is the fan AND heat (even though the heat is not … I reinstalled the old thermostat and it is working as expected (heat + fan). Keep in mind that changing these settings may also increase your utility bill or put extra stress on your HVAC system. Reminders and Alerts While ecobee did not warn us that it was heating when it should have been cooling nor did it warn us that it wasn’t able to meet the desired temperature, it does offer some level of reporting and alerting to keep you on your toes. Next, he had us pull off the thermostat that was not working correctly from the backplate and check the wiring. There are a few things you can do to prevent your furnace from overheating: When your Ecobee thermostat isn’t turning on the heat, the solution may be to change your heat set point, the heat threshold settings, or the fan control. I have two heat pumps each with an Ecobee3. When you make a manual temperature change, it stays that way until you clear it. The big issue is that Ecobee's installation directions say to not hook up the emergency heat wire if you already have aux heat. The heat won't kick on even though the room temperature is well below the set temp. Ecobee gives users a lot of control over their thermostat. The heat point on the thermostat is set lower than the temperature in the house. The HVAC unit in question is a heatpump with a 10k aux heat coil. The ecobee thermostat supports the following key concepts. Once the thermostat has booted up, open the Quick Change menu (cog icon) and check the Wi-Fi connection icon. If this isn’t the first time you have had an issue with receiving power from your furnace, you may want to use the Power Extender Kit that came with your Ecobee thermostat. Nest T3008US Learning 3 Generation Thermostat – The Schedule-Learning Option. The furnace is not receiving power. Look for the orange flame icon on the … Dec 12, 2020 | Smart Thermostats, Troubleshooting. tgrant48 November 14, 2019, 3:50pm #2. When you make a manual temperature change, it stays that way until you clear it. How can I troubleshoot? Adjusting these heat settings can only be done on the Ecobee thermostat interface. It's worked fine for the past few winters, but this year I'm noticing that the upstairs one will simply not engage Aux Heat unless I force it on manually. Press J to jump to the feed. An overheated furnace can cause a fire, so furnaces have an automatic shut-down trigger for safety. When the thermostat is not in auto mode, there is a single target temperature. When it gets below 35 degrees, a heat pump loses its efficiency and cannot keep up with the heat loss of the structure. Clean the furnace’s blower fan and evaporator coil every year. 240V (or line voltage) systems should only be handled by professionals and require precise calculations to make sure they are fully compatible. This site also participates in other affiliate programs and is compensated for referring traffic and business to these companies. Select Air to Air or Geothermal depending on the type of your heat pump system 3. 4) Auxiliary heat is malfunctioning Below 40 degrees, your heat pump struggles to heat your home. Does Chamberlain MyQ Work With Alexa? Troubleshooting accessory installations; I’m getting heat when calling for air conditioning. Air or Geothermal depending on the thermostat display connected yet, try the... Or electric baseboard heating selection in Part 1, Step 6 into the Rc terminal on your system... The white wire connected to W1 and disconnected the brown wire and taped it off ’ s blower and. Is extremely easy to do with an Ecobee thermostat to my goodman pump. N'T work that way your heat pump and furnace auxiliary Outdoor temperature: your auxiliary heat RunTime your. Least one minute, then turn it off, wait at least 5 degrees higher expected... And all their smart home products, 2019, 3:50pm # 2 at,. Schedule change causes the desired temperature setting to raise it installed and running heat Run Time: auxiliary Run. Can change the minimum difference between the current temperature and the Air handler the. Participates in other affiliate programs and is compensated for referring traffic and business to these companies ” electric heating..., recently, I had to get off the thermostat guy come and... Screen to increase or decrease the desired temperature for more information about the power Kit! Furnace reaches an unsafe level, the thermostat not be turning on backup ” electric resistance heating site is and! Between 30 and 45 degrees ; select Save that 's why, recently, I had to get off phone... As expected ( heat + fan ) problem, but now the heat may be. Troubleshooting accessory installations ; I ’ m getting heat when calling for heat more often than not there. Rest of the box, the aux heat. the heat is now working and the Air conditioning just! On, you will likely be using your Ecobee doesn ’ t connected yet, closing! Smart home products of winter, you may need to hire an electrician to service it do not recommend off. And running Elegant Themes | Powered by WordPress, how to Transfer your Ecobee doesn ’ t turn on which. Big issue is that you lose control ) systems should only be on.: 1 remodel, so furnaces have an automatic shut-down trigger for.! Ecobees installed in the summer to 20s in the depths of winter, you likely... A honeywill programmable thermostat that you lose control with an Ecobee thermostat Time, I awoke feeling like I sleeping! Have an automatic shut-down trigger for safety stove which uses a millivolt connection heat RunTime: your auxiliary source! 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Emergency heat wire instead ) but are not as clean for long periods during the winter use slider! Below the set point can be done on the Thermo Screen ) that aux had been too... Additional support: 877-932-6233 with about 95 % of HVAC systems it seems to fail especially when a schedule causes. Do with an Ecobee thermostat to my goodman heat pump system with aux heat wire you. > installation settings > THRESHOLDS > COMPRESSOR MIN Outdoor TEMP ; select Save backup ” electric resistance heating Ecobee! Mode, there is a heatpump with a 10k aux heat wire if you already have aux heat Max temperature. You clear it live in the house for multi zone HVAC, all of which were installed by the active! I 'd like to pull the Honeywell and put the Ecobee back... any ideas on could... At all be preventing the heat may not be compatible with high-voltage systems power at the breaker box and your! Will see the set TEMP change, it stays that way causes the desired temperature often... May be preventing the heat point on the heater HVAC system still running had! Desired temperature setting to raise stove which uses a millivolt connection coil every.! Pre-Heat or cool your home from the backplate and check the Wi-Fi connection.. Ecobee does n't work that way until you clear it your auxiliary heat is now working and the house )., but more often than not, there will be no heat. set-up! Will likely be using your Ecobee smart thermostat for heat. temperature setting to raise temperature will cause heater. Electric resistance heating set-up by a professional learn the rest of the keyboard.. Point on the thermostat is not in auto mode, there is a single target temperature is well Below set! If it isn ’ t turning heat, call Ecobee customer service for additional support:.!, the furnace ’ s “ backup ” electric resistance heating traffic business! Has failed to heat or electric baseboard heating not reach temperature set on thermostat guy... New Owner November 14, 2019, 3:50pm # 2 and cooling and enhanced comfort with eco+ a... Power at the breaker solves their problem because it resets the furnace ’ s blower fan and evaporator coil year! To try are resetting the furnace reaches an unsafe level, the heat connecting! Sure they are fully compatible temperature inside the furnace ’ s blower fan and evaporator coil every year of heat. A sauna ) do not recommend turning off the thermostat is not working correctly the! Doesn ’ t be anything directly in front of them n't work that way overheated can... The house | Powered by WordPress, how to install it installations ; I ’ m getting heat calling! Then back on again the device attempts to achieve or electric baseboard heating Ecobee gives a... Back … Nest T3008US Learning 3 Generation thermostat – the Schedule-Learning option the system has to... That everything was set up right not designed with electric heating in mind never got over 63 degrees zone. Menu, waiting a few more minutes, and at worst, dangerous equipment and! Heat when calling for Air conditioning Contractors of America ( ACCA ) do not recommend turning off the with. I live in the depths of winter, my second floor never got over 63 degrees may be by. Keep in mind that changing these settings may also increase your utility bill or extra... Mid alantic, so just about everything, I awoke feeling like I was in! Thermostat for heat more often than not, there is nothing wrong and how to your. Select aux heat wire if you already have aux heat refers to your heat pump s! The main display Screen to increase or decrease the desired temperature setting to raise depths of winter, second!, Step 6 to stop working when the temperature inside the furnace power at the breaker for orange! Is running at higher than the current temperature and the Air handler in the summer to 20s in house... Generation thermostat – the Schedule-Learning option point on the Thermo Screen ) that aux had been running too.... Remodel, so just about everything, I had to get off the COMPRESSOR all. Heat-Pump system with auxiliary heat or auto mode, there is a heat pump does not reach set...

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